Privacy Policy - Commercial Waste Battersea

At Commercial Waste Battersea, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage with our services.

1. Introduction

Welcome to Commercial Waste Battersea. We understand the importance of privacy and are dedicated to safeguarding your personal information. This policy explains our practices regarding the collection and use of your data.

2. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, address, email address, phone number.
Business Information: Company name, industry type, business needs.
Operational Data: Waste collection schedules, service usage patterns.
Technical Data: IP addresses, browser types, and other technical details.

3. How We Use Your Information

Your information is used to provide and improve our services, ensure efficient waste management, and communicate effectively with you. Specifically, we use your data to:

Service Provision: Schedule waste collections, manage service requests.
Customer Support: Address inquiries, resolve issues.
Marketing: Inform you about our services, offers, and updates.
Compliance: Adhere to legal obligations and industry regulations.

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption: Protecting data during transmission and storage.
Access Controls: Restricting data access to authorized personnel only.
Regular Audits: Conducting security assessments to identify and mitigate risks.
Secure Storage: Utilizing secure servers and databases to store your information.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except for the following necessary circumstances:

Service Providers: Trusted third parties that assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Your Rights

You have the right to:

Access: Request copies of your personal data.
Rectification: Request correction of any inaccurate or incomplete data.
Deletion: Request the removal of your personal data under certain conditions.
Restriction of Processing: Request limitations on how we use your data.
Data Portability: Receive your data in a structured, commonly used format.
Objection: Object to certain types of data processing.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our services and improve functionality.

Types of Cookies: Session cookies, persistent cookies, and third-party cookies.
Purpose: User authentication, preferences, analytics.
Control: You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in that region.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any linked websites you visit.

13. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data remains protected in accordance with this Privacy Policy and applicable laws.

14. Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

15. How to Exercise Your Rights

If you wish to exercise any of your rights regarding your personal data, please contact us through the provided channels. We will respond to your request within the legally required timeframe.

16. Accountability

Commercial Waste Battersea takes responsibility for ensuring that your personal data is handled in a safe and responsible manner. We continuously review and improve our privacy practices to maintain the highest standards of data protection.

17. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and relevant data protection laws. The DPO can be contacted for any privacy-related inquiries.

18. Feedback

We welcome your feedback on our Privacy Policy and data protection practices. Your input helps us improve and ensure that we meet your privacy expectations.

19. Severability

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.

20. Entire Agreement

This Privacy Policy constitutes the entire agreement between you and Commercial Waste Battersea regarding your privacy and supersedes all prior agreements or understandings, whether written or oral.